Frequently asked questions: The ICRC's work in Iran

The Iranian Red Crescent Society is the main provider in the country to help families restore contact with their loved ones. The Restoring Family Links service is provided in all provinces of Iran. The ICRC team in Tehran works jointly with the Iranian Red Crescent Society and provides its technical support in addressing these cases.

If you are inside Iran, you can contact the Iranian Red Crescent Society through the following means:

By phone: 2188201082 (International Department)

By email: int_tracingrfl@rcs.ir 

OR by visiting the nearest Iranian Red Crescent Society branch to where you live. 

The address of their office in Teheran is: 
Iranian Red Crescent Society
Under Secretary General (USG)
International Affairs & IHL
No. 2654 Valiasr Ave.
Building of Peace, Tehran, Iran

If you have lost contact due to lack of connectivity, we recommend that you first wait a few days and approach the Iranian Red Crescent Society, once the telecommunications are restored, if you still cannot reach your loved one.   

If you are outside Iran, please contact the nearest Red Cross or Red Crescent office in the country where you currently live. You can find more contact information in this directory. 

It may take time to locate your relative, but as soon as there is news, the Iranian Red Crescent Society will contact you. We acknowledge the distress of having a missing relative, and we hope this painful and distressing period is over soon for you and your family..